There are four steps involved in the eCRB check:
Face-to-face ID check
The hiring manager or person managing the check logs into eCRB and starts an application by selecting the ID documents, then completes the details via the online form.
Once this section is filled in, the applicant is given the option to complete the online form then and there or at their own convenience. The applicant needs to provide a personal email address.
Applicant details
The applicant logs into eCRB and enters their personal information such as address history and confirms their ID evidence. As part of the submission process, applicants are required to legally declare the accuracy of their information. This is done via the online form.
Transfer to CRB
Once the form has been completed, the Disclosure Service verifies and countersigns the application which is submitted to the CRB via Ebulk transmission for checking.
Results
The hiring manager or person managing the application can log into eCRB to view the result. The applicant receives a hard copy of the Disclosure Certificate by post.
The risk assessment process to trace disclosure results has not changed. If the eCRB application is not shown as complete the hiring manager or person managing the check is advised to contact the Disclosure Service for further advice.