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Key contacts

Trading standards (consumer)

Telephone: 0845 404 0506

0845 calls to Essex County Council are charged at BT landline standard rate. Please check with your provider as other tariffs may vary.

Consumers

Consumers can access advice and guidance in relation to problems with goods or services they have purchased.

The Citizens Advice Consumer Service provides a range of services from pre-shopping advice to template letters to help consumers resolve any problems they may be experiencing.

You can also call The Citizens Advice Consumer Service on 0845 404 0506.