Trading Standards is responsible for ensuring
businesses and consumers understand their legal rights and responsibilities in relation to legislation that falls within our remit. Trading Standards operate under
policies and procedures that outline how we work.
Trading Standards operates the
Buy With Confidence scheme, which enables consumers to identify approved traders who readily demonstrate commitment to high working standards, high levels of customer care and a fair trading policy to all customers. The scheme is closely monitored to ensure approved traders maintain high service standards.
Consumer advice and guidance
Business advice and guidance
Our specialist advisors are available to provide
advice and guidance to businesses regarding consumer issues.
For more information, call the Trading Standards Business Advice Line on 0845 603 7626.
Essex County Council, Brentwood Borough Council and Braintree District Council join forces to put public safety first
Public protection is at the heart of a ground-breaking new initiative that for the first time in the UK, will see trading standards and environmental health services join forces to provide an enhanced service for their residents and businesses.
By working together, expertise and resources can be streamlined resulting in greater efficiencies that provide a customer–focused service that cuts through red tape and eases the burden on business. Businesses can be confident that they are operating within a fair trading environment and residents are afforded a higher level of protection.