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Family support

11 September 2017

Essex County Council (ECC) and West Essex NHS Clinical Commissioning Group (WECCG) have recently commissioned Virgin Cares in partnership with Barnardo’s to deliver the Essex Child and Family Wellbeing Service. 

This involves bringing together a number of different services from Pre-Birth-19 ( Pre-Birth-25 for SEND)  which includes Children’s Centres, Family Nurse Partnership, 0-5 Healthy Child Programme, 5-19 Healthy Child programme and the Healthy Schools programme into one joined up team across Essex to transform the way children, young people and their families receive care and support. 

The service went live on 1 April 2017 and there is a project group consisting of ECC, WECCG, Virgin Cares and Barnardo’s overseeing the implementation of the service during the 100 days business as usual period.

Each district now has a designated Family Hub (50 hours a week) and a number of other linked local Family Hub delivery sites (20-30 hours a week). With the creation of the new Essex Child and Family Wellbeing Service; some of the locations where services were previously provided from are no longer available as they are still used by the previous provider to deliver other services. Virgin and Barnardo’s have worked to identify convenient alternative locations where the services are required and have communicated these changes to the people who use the services. 

Full details of the Family Hub and Delivery Sites for each district are shown below, further contact details and activity timetables can be found by clicking on each site name:


North Essex

Site Postcode
Greenstead Family Hub delivery site CO4 3QE
St Anne and Castle Family Hub delivery site CO4 3DH
Berechurch Family Hub  CO2 8NN
Little Hands Family Hub delivery site CO3 0QG
Sydney House Family Hub 
CO16 7AG
St James Family Hub delivery site CO15 3TB
Rainbow Family Hub delivery site CO14 8AW
Windmill Delivery site outreach CO12 5EL
Harwich Town Family Hub delivery site CO12 3NS



Mid Essex

Site Postcode
Harlequin Family Hub delivery site
Silver End Family Hub delivery site
Acorn Family Hub delivery site CO9 1JH
Seesaw Delivery site outreach CM7 5UL
Carousel Family Hub CM7 3QZ
Chelmsford West Family Hub delivery site CM1 2AQ
Chelmsford Central Family Hub CM1 1LH
Chetwood Family Hub delivery site CM3 5ZX
Maldon Library Family Hub CM9 5FW
Dengie Family Hub delivery site CM0 8QB


West Essex
Site Postcode
Epping Forest
Hazelwood Family Hub delivery site EN9 3EL
Sunrise Delivery site outreach
IG10 3HE
Little Oaks Family Hub delivery site IG10 3TD
True Stars Family Hub delivery site IG7 5LP
Brambles Family Hub CM16 5DN
Treehouse Family Hub
CM18 7NG
The Meadows Family Hub delivery site CM19 4DL
Potter Street Family Hub delivery site CM17 9EU
Spangles Family Hub CM24 8LR
Little Goslings Family Hub delivery site CM6 1AZ


South Essex
Site                       Postcode
Northlands Park Family Hub SS13 1QX
Fryerns Family Hub delivery site
SS14 2EQ
All About Family Hub delivery site SS15 5NX
Sunnyside Family Hub delivery site CM12 0GH
Highcliffe Family Hub delivery site SS11 8JE
Larchwood Gardens Family Hub CM15 9NG
Little Lions Family Hub SS8 9SU
Little Handprints Family Hub delivery site SS7 3PT
Wishing Well Family Hub delivery site
Sea Shells Family Hub delivery site SS3 OEJ
Oak Tree Family Hub SS6 8UA
Willows Family Hub delivery site SS5 6ND
Ladybird Delivery site outreach SS6 9EH