Essex County Council is responsible for dealing with flooding from surface water, groundwater and ordinary watercourses. The Environment Agency
is responsible for dealing with coastal flooding and flooding from main rivers.
Who to contact about flooding
Anglian Water covers most of the county, although Epping Forest, Harlow and some of Uttlesford is managed by Thames Water.
This type of flooding should be reported to the Environment Agency's
incident hotline on 0800 80 70 60. To listen to recorded flood warning information for your area or speak to someone for advice, call 0845 988 1188.
From highway drains or gullies
Flooding caused by overflowing drains or gullies within the highway network managed by Essex County Council should be reported to your local area highways office on 0845 603 7631.
From surface water (rainfall)
If you are experiencing flooding to your property from surface water, groundwater or an ordinary watercourse (open ditches, culverts and drains), then contact your district, borough or unitary authority
Following a flooding incident if your property has been damaged by surface water flooding, the Strategic Flood Management Team at Essex County Council will be able to investigate the cause of the flooding and where possible recommend solutions. The team can be contacted on 08457 430 430 or by e-mail email@example.com
Owing to the nature of surface water flooding, it's not always possible to resolve or alleviate the problem. Householders may therefore need to install property-level protection in their home or drainage systems within the grounds of their property. For more information, see the National Flood Forum