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Key contacts

Adult Social Care
Essex County Council
County Hall
Market Road
Chelmsford
CM1 1QH

Telephone: 0845 603 7630 Minicom: 0845 758 5592

0845 calls to Essex County Council are charged at BT landline standard rate. Please check with your provider as other tariffs may vary.

  Home

4 December 2013

On this page you can find information about services for the home, including:  

 

 

A stairlift
 

Do you have trouble moving around your house or using everyday items?

(If yes, the following may assist you. If no, proceed to the next question)
 
Advice about daily living equipment.
 
The factsheet has advice on adapting your home and applying for grants. You may also find the following factsheets helpful:
 
The Guinness Trust helps people stay independent in their own homes and helps with gardening, returning from a stay in hospital as well as advice with forms for home adaptations and repairs.
 
Papworth Trust Home Solutions
The Papworth Trust provides housing advice and support for anyone who is disabled, has a learning difficulty or is older and on a low income. It works with people who own their home or who live in rented accommodation.
 
A gas bill

Do you struggle to pay for your heating during the winter months?

(If yes, the following may assist you. If no, proceed to the next question)
 
Winter Fuel Payment 
If you have reached the qualifying age you may get a Winter Fuel Payment to help pay for winter heating. This information from the Government explains who qualifies and how the payment is made.
 
Cold weather payment 
If you're on a low income, a Cold Weather Payment may be available to help you pay for heating during cold weather.
 
 
The Home Heat Helpline offers advice to people worried about paying their fuel bills and keeping warm during the winter.
 
This is a non-profit organisation that provides free and impartial advice on how to save energy and money.
 
Information from EDF Energy about paying a heating bill and advice about staying warm. You can contact EDF Energy for free. 
 
A Council Tax bill

Do you need help paying your council tax?

(If yes, the following may assist you. If no, proceed to the next question)
 
Council Tax advice  (Direct.gov)
Advice from the government about council tax. Here you can see how much your have to pay and how to pay it.
 
Council Tax Benefit advice (Citizens Advice Bureau)
This page gives advice on council tax benefits and who can obtain them.
 
Information on who can claim a discount on their council tax and who may not have to pay anything.
 
This tool allows you to enter your postcode and automatically find out the council tax band for your property. This service is provided by the Valuation Office Agency (VOA), which is responsible for maintaining the business rating and council tax valuations for England and Wales. 
 
Exterior of a house

Would you prefer to have care in your own home?

(If yes, the following may assist you. If no, proceed to the next question)
 
Advice on what help you may require in your own home and how you can get help.
 
Explains what assistance may be available to help you meet the cost of and care needed to help you stay in your own home.
  
You can use this directory to locate home care and support services in your local area. You can also see is services cater for specific needs such as, Dementia, Older people, Learning disability or younger people.
 
Telecare (CareCall Solutions)
This company provides a home safety and personal security system through a 24 hour telephone link that enables people to live independently within their own homes.
 
Telecare in Essex
This provides a home safety and personal security system through a 24 hour telephone link that enables people to live independently within their own homes.
 
This is a discreet GPS (Global positioning system) device which summons an effective and immediate response when help is needed.
 
This is a system which helps those with dementia to live independently in their own home. It uses small wireless sensors which are placed in key rooms of the home which monitor movement and allow carers, professionals and family members to detect abnormal movements within the home.
 
This system helps older people maintain living independently in their own home. The system detects movement and alerts a family member or professional when something is wrong.
 
An EssexCares service that can help you remain living independently in your own home and local community. 
 
A woman washing up

Do you need support in the tasks that involve running a home? 

(If yes, the following may assist you. If no, proceed to the next question)
 
This is a supported housing association that covers the Essex area.
 
 
Information from Age UK about things you may need to continue living in your own home.
 
This family run business provide regular and one off domestic cleaning services.
 
A man and a woman looking at a plan of a house

Do you feel you would prefer to live in residential care, rather than in your own home?

(If yes, the following may assist you. If no, proceed to the next question)
 
This website has information about available care options and help on identifying relevant care providers.
  
 
Choosing a care home (NHS Choices)
This page gives advice on what to look for when deciding on a care home.
 

Do you need help to pay for residential care?  

(If yes, the following may assist you)
 
Information on the financial help that may be available from the local authority for older people needing a care home.
 
This page gives information on who funds your residential care according to the amount of income and capital you have.