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Key contacts

Adult Social Care
Essex County Council
County Hall
Market Road
Chelmsford
CM1 1QH

Telephone: 0845 603 7630 Minicom: 0845 758 5592

0845 calls to Essex County Council are charged at BT landline standard rate. Please check with your provider as other tariffs may vary.

Residential care

If you feel that you can no longer manage in your own home and are considering becoming a permanent resident in a care home, you must ensure you have looked at all the other options first.
 
Please view our Thinking About Residential Support leaflet for more information on this. If you have more detailed questions, you can also access our Information Guide to Residential Support which answers some of the more common and complex questions on this area.
 
If you have not spoken to Essex County Council, you need to get in touch with Adult Social Care about whether or not services are available to you.  If this is the case, they can arrange for the necessary assessments to be carried out.
 
Before making any decision about our homes, see our Help in the Home section and consider whether, with the right advice and support, you would be able to manage in your home.
 
If you still wish to look at permanent residential care, you may like to contact the Relatives and Residents Association (Essex).  They are an independent voluntary organisation affiliated to the national Association.  They offer advice, information and support to older people, their families and friends on matters relating to residential care and the alternatives to it.
 
The Care Quality Commission are the regulators of care homes in England and have a useful directory of care homes and care services, which includes independent reports and quality ratings. 

Other sources of care home information

Care Quality Commission - to find a registered Care Agency.
Tel: 03000 616161
 
Care Choices - for information about available care options or to identify relevant care providers. 
 
Adult Social Care
Tel: 0845 603 7630

 

EssexCare Services Directory - the comprehensive guide to choosing and paying for care.