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Children at risk of abuse or neglect
 If you are a child who is suffering from abuse or an adult worried about a child, you can find help here. Abuse can take many different forms. We have listed the main types here

I am a child suffering abuse or neglect 

If you are a child who needs help please tell us immediately.  There are people who can help you, all you need to do is tell us.  You can either call or email:

Evening and night-time help

Monday to Thursday 5.00pm – 8.45am

Friday and bank holidays 4.30pm – 8.45am

Telephone: 0345 606 1212

Day-time help

Monday to Thursday 8.45am - 5.00pm

Friday and bank holidays 8.45am - 4:30am

Telephone: 0345 603 7634

Email: FOH@essex.gcsx.gov.uk

You can ask for help, advice or information for yourself, someone in your family, a friend or neighbour.

I am an adult worried about a child 

Essex County Council has a duty to safeguard and promote the welfare of children.  If you are concerned that a child may be being harmed please tell us.  If you have immediate concerns about a child's wellbeing, please don't keep them to yourself.
When we hear that a child may be being abused or neglected, we have a duty to investigate. We discuss with other professionals and people involved with the child and if we have serious continuing concerns, they may become the subject of a child protection plan.
This plan is made with parents/carers and with colleagues from other agencies to offer support and protection to the child. Our priority is to keep children with their families, except where it would be unsafe to do so. 

Tell us 

Emergency contact details 

Where a situation is urgent and cannot wait until the next working day:
Monday to Thursday 5.30pm - 9am
Friday and bank holidays 4.30pm – 9am
Telephone: 0345 606 1212

Helpline 

Where there are immediate concerns about the safety or welfare of a child or young person: 
Telephone: 0345 603 7634
For all other enquiries: 
Telephone: 0345 603 7627
You can ask for help, advice or information for yourself, someone in your family, a friend or a neighbour.