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Have you got our new bus pass number?

5 April 2016

The telephone number to report lost concessionary bus passes is changing on Monday, 18 April.



Essex County Council is changing the bus pass number from an 0845 to an 0345 number, making it cheaper for customers to use.
The new number is 0345 200 0388. Use this number to report address changes or lost bus basses. Calls will be charged at a local rate.
Essex County Council manages the concessionary bus pass scheme in the county, which gives free bus travel to people of pensionable age and eligible disabled people. For more information visit