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Childrens Social Care: complaints, comments and compliments
We are only required to resolve complaints if the problem occurred within the last 12 months. If your complaint falls outside this period, please contact the Customer Once you have read our procedure
Adult Social Care: complaints, comments and compliments
important that Essex County Council receives your complaints about Adult Social Care. The people of require an advocate to help you with your complaint or act on your behalf visit our advocacy page.
Living Well Essex - Your voice
Share your experience with Healthwatch Essex Complaints and feedback to your council you receive. This might involve making a complaint, but could involve giving positive feedback to
Please note: Calls to 0845 numbers cost 5p per minute plus the access charge from your service provider. Urgent and 24-hour contact information You can also make a complaint, comment or compliment.
Please follow the links to the individual services you are receiving where a service specific privacy notice will provide help investigate any worries or complaints you have about your services;
Essex County Council
The site map page for the Essex County Council website. Guide to running a successful workshop Unlocking Essex’s Past and the Essex Historic Environment Record (EHER) Converting a civil partnership to a
Living Well Essex - The local government ombudsman
Someone to speak on your behalf The Local Government Ombudsman (LGO) can consider complaints about councils, and all types of care service for adults in England. They can look at complaints about:
Consultations and feedback
Information on consultations, petitions, compliments, complaints and feedback. Essex County Council engages in a number of activities designed to enable the people Complaints, comments and compliments
Your right to know
Calls to 0845 numbers cost 5p per Council, you are entitled to make a complaint by following the council's complaints procedure. If you are still unhappy you can take your complaint to the Information
general privacy notice Essex County Council The Privacy Notice below explains how the Council uses information about you and the help investigate any worries or complaints you have about your services;