Emergency or crisis help

If you, or someone you care for is having a mental health emergency or crisis, here's what you should do

When you or someone that you care for is having extreme mental health difficulties, you may need to get help very quickly. This information is only to be used for a mental health emergency or crisis.

Serious or life threatening issues

If you or someone that you care for is at risk of causing harm to themselves or others, you should:

Urgent help

If you are are concerned about yours, or someone else's, mental health you should:

  • call NHS 111, option 2: This NHS service is available 24 hours a day
  • book an emergency GP appointment - they should be able to offer you an appointment in a crisis with the first available doctor or primary care nurse

If you, or the person in need, is under 18 you can also call call NELFT (for young people) on 0300 555 1201

Organisations offering urgent mental health support

The following organisations also offer urgent mental health support:

  • call Samaritans on 116 123 (24 hours, 365 days a year) - calls are free and confidential and will not appear on your phone bill
  • text ‘Shout’ to 85258 to speak to a trained volunteer via text (24 hours, 365 days a year) - texts are free and confidential