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You are currently in: Adults

Complex (Learning Disability and Autism) Services

26 September 2018

What service is being provided?

Adult Complex (Learning Disability & Autism) Services

This service provides social care support to adults who have complex adult social care needs/behaviours.


What personal data do we need from you?

Name and Contact Details

Social Care ID

NHS Number

Family Details

Lifestyle and Social Circumstances

Financial Details

Housing Needs

Visual Images, Personal Appearance and Behaviour

Case File Information

Criminal proceedings, outcomes and sentences


What 'special types' of personal data do we need from you?

Physical or Mental Health Details

Racial or Ethnic Origin

Offences (including alleged offences)

Religious or other beliefs of a similar nature

Social Care Support Outcomes

Advocacy Details


Who will be using your personal data?

The Data Controller is Essex County Council

The Data Protection Officer for Essex County Council can be contacted at

Domiciliary Care Providers, Residential/nursing care Providers, Day Care Providers,  Education providers, prepaid card providers, Mosaic (Serverlec) are Data Processors supporting this purpose.


What will it be used for and what gives us the right to ask for it and use it?

Service Delivery

Service Planning/Improvement

Prevention or Detection of Fraud/Crime


Research (using anonymised data only unless we specifically request your consent to use identifiable personal data)


If we cannot use your data we would not be able to assess social care needs, or be able to arrange or provide social care services.


Our legal basis for using your personal data is “under a legal obligation".


Our legal basis' for using your special personal data are:

  • Health & Social care Treatment
  • Health & Social care management


Who else might we share your data with?

Health Providers

NHS Agencies (GPs, Hospitals, Ambulance, Health Visitor)

NHS Digital

Education Providers

Domiciliary Care Providers

Residential/nursing care Providers

Day Care Providers

Mental Health Services

Government Agencies (Department of Health, Department of Work and Pensions)


Local Government


Substance Misuse Agencies

Advocacy Services

Fire & Rescue services

Prepaid Card Providers

Direct Payment Support Services

Housing Associations


Shared Lives Providers


Use of your NHS Number in Adult Social Care 

If you are receiving support from adult social care then the NHS may share your NHS number with us.  This is so that the NHS and adult social care are using the same number to identify you whilst providing your care.  By using the same number we are able to work together to improve your care and support.

We will use this Number in an integrated care record system across a number of support services including GPs, hospitals, community matrons, district nurses and social care practitioners.


How long will your data be kept?

We will stop using your data after we no longer have a statutory reason to use your information, this may be when your services have ended and we are no longer required to use your information for service planning or improvement purposes.

Your data will be deleted 7 years after we stop using it where a service has been provided or 5 years after we stop using it where we have only provide you with advice and information.


Our use of your data will be subject to the following legal rights:

  • Your Right to be Informed
  • Your Right to Access your personal data
  • Your Right for us to Rectify your personal data
  • Your Right to Restrict our processing of your personal data
  • Your Right to object to Automated decision making and Profiling


We may also receive personal information about you from others:

This is who is giving us your personal data:

Family Members


NHS Agencies (GPs, Hospitals, Ambulance, Health Visitor)

Commissioned Support Providers


Other Local Authorities.


Link to a relevant other privacy notice

My Care Record -

Personal Demographic Service (PDS) -

Servelec (Mosaic) -

NHS Digital -

Visit the following links for more information about Privacy Law, our obligations and your Rights:

The ICO Guide to the General Data Protection Regulation 2016

The General Data Protection Regulation 2016

If you have concerns over the way we are asking for or using your personal data, please raise the matter with our Data Protection Officer by the following means:

Postal Address

Data Protection Officer, Information Governance Team, Essex County Council, County Hall, Market Road, Chelmsford, Essex, CM11QH
Phone Number
0333 013 9824


If you still have concerns following our response you have the right to raise the matter with the Information Commissioner's Office:

Postal Address
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone Number
0303 123 1113


For our full privacy notice: