What service is being provided?
Adult Social Care Connects
This is the main contact point for anyone to request adult social care support or to request advice and information regarding social care.
What personal data do we need from you?
Name and Contact Details
Social Care ID
Lifestyle and Social Circumstances
Goods and Services
Case File Information
Visual images, Personal Appearance and Behaviour
What 'special types' of personal data do we need from you?
Physical or Mental Health Details
Racial or Ethnic Origin
Religious or other beliefs of a similar nature
Social Care Support Outcomes
Criminal proceedings, outcomes and sentences
Offences (including alleged offences)
Who will be using your personal data?
The Data Controller is Essex County Council
The Data Protection Officer for Essex County Council can be contacted at email@example.com.
Domiciliary Care Providers, Residential Care Providers, Education Providers, Prepaid Card Providers, Advocacy Services, Day Care Providers, Mosaic (Servelec) are Data Processors supporting this purpose
What will it be used for and what gives us the right to ask for it and use it?
Prevention or Detection of Fraud/Crime
Research (using anonymised data only unless we specifically request your consent to use identifiable personal data)
If we cannot use your data we would not be able to arrange or provide social care support that you require.
Our legal basis for using your personal data is “under a legal obligation".
Our legal basis' for using your special personal data are:
- Health & Social care Treatment
- Health & Social care management
Who else might we share your data with?
NHS Agencies (GPs, Hospitals, Ambulance, Health Visitor)
Domiciliary Care Providers
Residential Care Providers
Prepaid Card Providers
Day Care Providers
Mental Health Services
Government Agencies (Department of Health, Department of Work and Pensions) Purple
Substance Misuse Agencies
Fire & Rescue services
Prepaid Card Providers
Direct Payment Support Services
Use of your NHS Number in Adult Social Care
If you are receiving support from adult social care then the NHS may share your NHS number with us. This is so that the NHS and adult social care are using the same number to identify you whilst providing your care. By using the same number we are able to work together to improve your care and support.
We will use this Number in an integrated care record system across a number of support services including GPs, hospitals, community matrons, district nurses and social care practitioners.
How long will your data be kept?
We will stop using your data after we no longer have a statutory reason to use your information, this may be when your services have ended and we are no longer required to use your information for service planning or improvement purposes.
Your data will be deleted 7 years after we stop using it where a service has been provided or 5 years after we stop using it where we have only provide you with advice and information.
Our use of your data will be subject to the following legal rights:
- Your Right to be Informed
- Your Right to Access your personal data
- Your Right for us to Rectify your personal data
- Your Right to Restrict our processing of your personal data
- Your Right to object to Automated decision making and Profiling
We may also receive personal information about you from others:
This is who is giving us your personal data:
NHS Agencies GPs
Commissioned Support Providers
Other Local Authorities.
Link to a relevant other privacy notice
My Care Record - http://www.mycarerecord.org.uk/resources
Personal Demographic Service (PDS) - https://digital.nhs.uk/hidden-articles/footer/privacy-and-cookies
Servelec (Mosaic ) - https://www.servelecgroup.com/terms-of-use/
Visit the following links for more information about Privacy Law, our obligations and your Rights:
The ICO Guide to the General Data Protection Regulation 2016
The General Data Protection Regulation 2016
If you have concerns over the way we are asking for or using your personal data, please raise the matter with our Data Protection Officer by the following means:
|Postal Address||Data Protection Officer, Information Governance Team, Essex County Council, County Hall, Market Road, Chelmsford, Essex, CM11QH|
|Phone Number||0333 013 9824|
If you still have concerns following our response you have the right to raise the matter with the Information Commissioner's Office:
For our full privacy notice: