What service is being provided?
Emergency Duty Team
Essex County Council and Southend-on-Sea Councils deliver an Emergency Social Work Service for all social care for those situations that cannot safely wait until the next working day or where we have a statutory duty to respond.
What personal data do we need from you?
Name and contact details
Date of birth
Case File Information
What 'special types' of personal data do we need from you?
Physical or mental health details
Racial or ethnic origin
Religious or other beliefs of a similar nature
Who will be using your personal data?
The Data Controller is Essex County Council
The Data Protection Officer for Essex County Council can be contacted at email@example.com.
Servelec is a Data Processor supporting this purpose through the Mosaic social care case management system.
What will it be used for and what gives us the right to ask for it and use it?
Prevention or Detection of Fraud/Crime
Research (using anonymised data only unless we specifically request your consent to use identifiable personal data)
Our legal basis for using your personal data is legal obligation.
Our legal basis for using your special personal data is Health and Social Care Support and management.
Who else might we share your data with?
Other local authorities
Youth Offending Service
Use of your NHS Number in Childrens Social Care
If you are receiving support from childrens social care then the NHS may share your NHS number with us. This is so that the NHS and childrens social care are using the same number to identify you whilst providing your care. By using the same number we are able to work together to improve your care and support.
We will use this Number in an integrated care record system across a number of support services including GPs, hospitals, community matrons, district nurses and social care practitioners.
Will your data be stored in or accessible from countries with no UK-equivalent Privacy Law protections?
How long will your data be kept?
We will stop using when we are no longer providing this service to you
Your data will be deleted 35 years after we stop using it.
Our use of your data will be subject to the following legal rights:
- Your Right to be Informed
- Your Right to Access your personal data
- Your Right for us to Rectify your personal data
- Your Right to Restrict our processing of your personal data
We may also receive personal information about you from others:
This is who is giving us your personal data:
Health agencies (including Health visitors)
Mental Health services
Other Local Authorities
These are not sources of personal data open to anyone.
Link to a relevant other privacy notice
My Care Record - http://www.mycarerecord.org.uk/resources
Servelec (Mosaic) - https://www.servelecgroup.com/terms-of-use/
Visit the following links for more information about Privacy Law, our obligations and your Rights:
The ICO Guide to the General Data Protection Regulation 2016
The General Data Protection Regulation 2016
If you have concerns over the way we are asking for or using your personal data, please raise the matter with our Data Protection Officer by the following means:
|Postal Address||Data Protection Officer, Information Governance Team, Essex County Council, County Hall, Market Road, Chelmsford, Essex, CM11QH|
|Phone Number||0333 013 9824|
If you still have concerns following our response you have the right to raise the matter with the Information Commissioner's Office:
For our full privacy notice: