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Community link

21 June 2018

What service is being provided?

Community Link provides transport services for Adult Social Care, Special Education Needs children, local bus passengers and mainstream school children.

What personal data do we need from you?

Name and contact details
Family details

What ‘special types’ of personal data do we need from you?

Physical or Mental Health details

Who will be using your personal data?

The Data Controller is Essex County Council
The Data Protection Officer for Essex County Council can be contacted at

Epping\Harlow Community Transport is a Data Processor supporting this purpose.

What will it be used for and what gives us the right to ask for it and use it?

Your personal information will be used to transport you according to our statutory obligations with your care.

  • Service Delivery
  • Prevention or Detection of Fraud/Crime
  • Service Planning/Improvement
  • Research using anonymised data only – if we would like to use your identifiable personal data for research purposes we will seek your consent to do so.

If we cannot use your data we would be unable to meet your transport needs.

Our legal basis for using your personal data is statutory obligation.

Who else might we share your data with?

We will share your name and contact details with Epping Community Transport if your transport needs are based in Epping or Harlow.

Will your data be stored in or accessible from countries with no UK-equivalent Privacy Law protections?


How long will your data be kept?

We will stop using your data after 3 Months from your last use of our service
Your data will be deleted immediately after we stop using it.
Where we are using your data as part of our legal obligations to provide the service you will have the following legal rights:
  • Your Right to be Informed

  • Your Right to Access your personal data

  • Your Right for us to Rectify your personal data

  • Your Right to Restrict our processing of your personal data


Link to a relevant other privacy notice

Visit the following links for more information about Privacy Law, our obligations and your Rights:
The ICO Guide to the General Data Protection Regulation 2016
The General Data Protection Regulation 2016

If you have concerns over the way we are asking for or using your personal data, please raise the matter with our Data Protection Officer by the following means:

Postal Address:

Data Protection Officer, Information Governance Team, Essex County Council, County Hall, Market Road, Chelmsford, Essex, CM11QH
Phone Number:0333 013 9824
If you still have concerns following our response you have the right to raise the matter with the Information Commissioner’s Office:
Postal Address
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Online Form

Phone Number:0303 123 1113
For our full privacy notice