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18 May 2018

What service is being provided?

IGS offer a traded service to schools to provide information governance advice and support. We also offer a named Data Protection Officer to schools under contract.


What personal data do we need from you?

Name and Contact Details                                    

Family Details                                              

Lifestyle and Social Circumstances                                            

Employment and Education Details                                            

Student and Pupil records                                     

Case File information         


What 'special types' of personal data do we need from you?

Physical or Mental Health details                                     

Offences (including alleged offences)                                        

Criminal proceedings, outcomes and sentences          


Who will be using your personal data?

The Data Controller is Essex County Council

The Data Protection Officer for Essex County Council can be contacted at


What will it be used for and what gives us the right to ask for it and use it?

The information will be used to deliver a traded service under a contract and may also be used for service planning and improvement.


Service Delivery

Service Planning/Improvement


If we cannot use your data we could not fulfil our contractual obligations or provide a service.


Our legal basis for using your personal data is under a contract.

Our legal basis for using your sensitive personal data is under a substantial public  interest.


Will your data be stored in or accessible from countries with no UK-equivalent Privacy Law protections?



How long will your data be kept?

We will stop using your data when the service is completed.                                     

Information provided to us for service delivery will be retained for two years, financial information will be held for 6 years after the conclusion of the financial transactions                                                                                         

Our use of your data will be subject to the following legal rights:

  • Your Right to be Informed
  • Your Right to Access your personal data
  • Your Right for us to Rectify your personal data
  • Your Right to Restrict our processing of your personal data
  • Your Right to Erasure of your personal data (in line with our contracted terms)


Visit the following links for more information about Privacy Law, our obligations and your Rights:


The ICO Guide to the General Data Protection Regulation 2016

The General Data Protection Regulation 2016


If you have concerns over the way we are asking for or using your personal data, please raise the matter with our Data Protection Officer by the following means:


Postal AddressData Protection Officer, Information Governance Team, Essex County Council, County Hall, Market Road, Chelmsford, Essex, CM11QH
Phone Number0333 013 9824


If you still have concerns following our response you have the right to raise the matter with the Information Commissioner's Office:


Postal AddressInformation Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Online Form
Phone Number0303 123 1113


For our full privacy notice: