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Member Enquiries

17 May 2018

What service is being provided?

Member Enquiries providing advice and support for Council Members, Cabinet Members and Chief Executive Officer regarding Essex residents                                                                                                                                         

What personal data do we need from you?

Name and Contact Details

Financial Details

Student and Pupil records

Family Details

Employment and Education Details

Case File information

Lifestyle and Social Circumstances

Housing Needs

 

What sensitive data do we need from you?

Physical or Mental Health details

Racial or Ethnic origin

Political Affiliation

Political Opinions

Offences (including alleged offences)

Criminal proceeding, outcomes and sentences

 

Who will be using your personal data?

 

The Data Controller is Essex County Council

 

The Data Protection Officer for Essex County Council can be contacted at dpo@essex.gov.uk.

 

Servelec (Mosaic) and Confirm are the Data Processors supporting this purpose through provision of systems.

 

What will it be used for and what gives us the right to ask for it and use it?

Service delivery

Service planning and improvement

Prevention or detection of fraud/crime

Research (using anonymised data only unless we specifically request your consent to use identifiable personal data)

 

If we cannot use your data we could not provide a service or fulfil our statutory obligations

Our legal basis for using your personal data is it is necessary for a task in the public interest.

Our legal basis' for using your special types of personal data are under Health and Social Care, substantial public interest and for the establishment or defence of legal claims.

 

Who else might we share your data with?

Ringway Jacobs (Essex Highways)

District or Borough Councils

Other Local Authorities

 

Will your data be stored in or accessible from countries with no UK-equivalent Privacy Law protections?

No

 

How long will your data be kept?

We will stop using your data after the query is resolved.

Your data will be deleted 2 years after we stop using it.

 

Our use of your data will be subject to the following legal rights:

  • Your Right to be Informed
  • Your Right to Access your personal data
  • Your Right for us to Rectify your personal data
  • Your Right to Restrict our processing of your personal data

 

Visit the following links for more information about Privacy Law, our obligations and your Rights:

 

The ICO Guide to the General Data Protection Regulation 2016

The General Data Protection Regulation 2016

 

If you have concerns over the way we are asking for or using your personal data, please raise the matter with our Data Protection Officer by the following means:

 

Postal AddressData Protection Officer, Information Governance Team, Essex County Council, County Hall, Market Road, Chelmsford, Essex, CM11QH
Emaildpo@essex.gov.uk
Phone Number0333 013 9824

 

If you still have concerns following our response you have the right to raise the matter with the Information Commissioner's Office:

 

Postal AddressInformation Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Online Formhttps://ico.org.uk/concerns/handling/
Phone Number0303 123 1113

 

For our full privacy notice:

http://www.essex.gov.uk/privacy-notices/Pages/Default.aspx