What service is being provided?
Member Enquiries providing advice and support for Council Members, Cabinet Members and Chief Executive Officer regarding Essex residents
What personal data do we need from you?
Name and Contact Details
Student and Pupil records
Employment and Education Details
Case File information
Lifestyle and Social Circumstances
What sensitive data do we need from you?
Physical or Mental Health details
Racial or Ethnic origin
Offences (including alleged offences)
Criminal proceeding, outcomes and sentences
Who will be using your personal data?
The Data Controller is Essex County Council
The Data Protection Officer for Essex County Council can be contacted at firstname.lastname@example.org.
Servelec (Mosaic) and Confirm are the Data Processors supporting this purpose through provision of systems.
What will it be used for and what gives us the right to ask for it and use it?
Service planning and improvement
Prevention or detection of fraud/crime
Research (using anonymised data only unless we specifically request your consent to use identifiable personal data)
If we cannot use your data we could not provide a service or fulfil our statutory obligations
Our legal basis for using your personal data is it is necessary for a task in the public interest.
Our legal basis' for using your special types of personal data are under Health and Social Care, substantial public interest and for the establishment or defence of legal claims.
Who else might we share your data with?
Ringway Jacobs (Essex Highways)
District or Borough Councils
Other Local Authorities
Will your data be stored in or accessible from countries with no UK-equivalent Privacy Law protections?
How long will your data be kept?
We will stop using your data after the query is resolved.
Your data will be deleted 2 years after we stop using it.
Our use of your data will be subject to the following legal rights:
- Your Right to be Informed
- Your Right to Access your personal data
- Your Right for us to Rectify your personal data
- Your Right to Restrict our processing of your personal data
Visit the following links for more information about Privacy Law, our obligations and your Rights:
The ICO Guide to the General Data Protection Regulation 2016
The General Data Protection Regulation 2016
If you have concerns over the way we are asking for or using your personal data, please raise the matter with our Data Protection Officer by the following means:
|Postal Address||Data Protection Officer, Information Governance Team, Essex County Council, County Hall, Market Road, Chelmsford, Essex, CM11QH|
|Phone Number||0333 013 9824|
If you still have concerns following our response you have the right to raise the matter with the Information Commissioner's Office:
For our full privacy notice: