Skip Ribbon Commands
Skip to main content

You are currently in: Policies and procedures

Policies and procedures

18 December 2018

Trading Standards operates under policies and procedures that outline how we work.

Where it is appropriate, we are committed to publishing these policy and procedural documents so that both businesses and consumers can clearly understand how we operate.

Enforcement Policy

This policy covers all aspects of Essex County Council’s trading standards enforcement activities.

Regulators Code - Service Standards

This document explains what you can expect from Essex County Council Trading

This policy applies to the test purchase of any age restricted product including alcohol, tobacco, solvents, spray paints, knives and fireworks. It sets out the approach to be adopted when dealing with retailers of age restricted products and addresses the application of the Regulation of Investigatory Powers Act 2000 (RIPA) to test purchasing operations.

Prosecution Policy

The decision to prosecute an individual is a serious step.  Fair and effective enforcement is essential to the maintenance of law and order.  We recognise that a prosecution has serious implications for all involved and have developed this policy so that we can make fair and consistent decisions in all cases.

Business Advice and Charging Policy

This policy specifies how we will decide whether a service, facility or activity that is supplied to a business will be subject to charge or provided at no cost. The policy also specifies what those charges will be.

No Cold Calling Zones

No Cold Calling Zones (NCCZs) have been introduced by local authority/police partnerships in various areas across the country as a means of reducing incidents of doorstep crime.

Appeals Procedure

A guide to the Trading Standards Appeals Procedure.


Scale of fees from 1 April 2018 to 31 March 2019.

Trading Standards Performance Data - 2017/18

Find out how the Council's Trading Standards department has been performing.

Follow us on Facebook and Twitter to keep updated with news and information.