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Policies and procedures

30 April 2019

Trading Standards operates under policies and procedures that outline how we work.

Where it is appropriate, we are committed to publishing these policy and procedural documents so that both businesses and consumers can clearly understand how we operate.

  • Appeals Procedure: A guide to the Trading Standards Appeals Procedure.
  • Business Advice and Charging PolicyThis policy specifies how we will decide whether a service, facility or activity that is supplied to a business will be subject to charge or provided at no cost. The policy also specifies what those charges will be.
  • Enforcement PolicyThis policy covers all aspects of Essex County Council’s trading standards enforcement activities.
  • FeesScale of fees from 1 April 2019 to 31 March 2020.
  • No Cold Calling ZonesNo Cold Calling Zones (NCCZs) have been introduced by local authority/police partnerships in various areas across the country as a means of reducing incidents of doorstep crime.
  • Proceeds of Crime PolicyThis policy covers all aspects of Essex County Council’s trading standards activities relating to Proceeds of Crime
  • Prosecution PolicyThe decision to prosecute an individual is a serious step. Fair and effective enforcement is essential to the maintenance of law and order. We recognise that a prosecution has serious implications for all involved and have developed this policy so that we can make fair and consistent decisions in all cases.
  • Regulators Code - Service StandardsThis document explains what you can expect from Essex County Council Trading Standards.
  • Trading Standards Performance Data - 2018/2019Find out how the Council's Trading Standards department has been performing.
  • Underage Sales for Test Purchasing PolicyThis policy applies to the test purchase of any age restricted product including alcohol, tobacco, solvents, spray paints, knives and fireworks. It sets out the approach to be adopted when dealing with retailers of age restricted products and addresses the application of the Regulation of Investigatory Powers Act 2000 (RIPA) to test purchasing operations.

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