You can track the progress of your application online. You'll need to enter your application reference number which will have been sent to you in a successful submission email when you applied. Please note that this email will come from do.not.reply.CustomerServices@essex.gov.uk. If you do not receive anything, please check your spam folder before getting in touch.
If you didn't apply online and have not received your reference number yet, please call 0345 603 7630.