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Essex County Council to place digital at the heart of public services

10 March 2017

Digital leaders have stated that health and social care providers could see the biggest benefit from public sector digital services when polled at the Smart Essex Digital Summit.


The event, held at the BT Tower, brought together leading technology partners to investigate how a digital strategy can improve people’s lives, reshape and streamline public services and drive prosperity.

61% of the attendees strongly agreed that public services can successfully embrace digital to redesign the way they meet the needs of businesses and residents. When asked how the public sector will benefit most from streamlining services with digital technology; 45% stated to prepare for the future while 23% said cost saving followed by reducing administration (17%) and data capture (15%).

Over two-thirds of the attendees (71%) agreed that the biggest difference that digital can make to the services that councils provide is to help people live independently followed by supporting businesses (19%).  

David Wilde, Executive Director and Chief Information Officer, Essex County Council said; “In order to prepare for the challenges of the future, we must ensure that digital plays a central role in the way we deliver public services. Our ambition is for Essex to lead the way in identifying the best use for digital services and how they can support how we live and work.”

The Smart Essex Digital Summit was attended by senior leaders from visionary organisations including BT, Google, Dell, Eurovia, Huawei, Microsoft and Anglia Ruskin University.


The event was also well attended by representatives from public sector organisations, including George Freeman, Chairman of the Prime Minister's Policy Board, who commented on the success of the event saying; "The Prime Minister's support for Stephen and this project is well known."