New operators We’ve published a guide for new transport operators contracting with ECC (PDF, 374.76KB). It includes advice on: how to tender contacts at the council Disclosure and Barring Service checks invoicing useful tips Disclosure and Barring Service checks If you have an employee with an enhanced Disclosure and Barring Service (DBS) check under 3 years old, we need a signed declaration before they start work on a transport contract. Contract management Novate a contract See our novation of contracts procedure (PDF, 41KB) if you wish to transfer a contract’s responsibilities and payment rights to another operator. Subcontract If you’d like to employ another operator to carry out a contract on your behalf, please email PTContract.Management@essex.gov.uk to discuss this. Please include: contract number route number name of the subcontractor proposed start date Changing operator details Please let us know if you change: operating address name of owner or manager invoicing contact complaint handling procedure emergency or out-of-hours phone number web address other contact details Please email email@example.com, including both old and new details to help us confirm the change. Passenger assistants If you intend to employ passenger assistants, please email Passenger.firstname.lastname@example.org. Please include a completed: Disclosure and Barring Service declaration (PDF, 211.53KB) Declaration of passenger assistant training (PDF, 332KB) Specialist Health Passenger Assistants If your contract requires a specialist health passenger assistant, please email a completed referral form (PDF, 94KB) to arrange training. Email completed forms to Provide.email@example.com. Our training brochure (PDF, 4.8MB) shows the training available to operators.