Contact us

Contact Essex County Council if you have a query about a service

Opening hours are Monday to Friday, from 8:30am to 5pm, unless otherwise mentioned.

To report abuse or neglect:

If you believe someone is in immediate danger, dial 999. Otherwise call us on the numbers below:

Report a concern about an adult

Telephone: 0345 603 7630

Out of hours telephone: 0345 606 1212


Report a concern about a child

Telephone: 0345 603 7627

Out of hours telephone: 0345 606 1212

You can also report a concern using our online Request for support form

General enquiries

Check to see if the service you require is listed on this page. If not, visit our general enquiries page.

Adult Community Learning (ACL)

Telephone: 0345 603 7635 Email:

Adult Social Care

Telephone: 0345 603 7630

Out of hours telephone: 0345 606 1212


Adult Social Care invoices and Financial Assessment queries

Telephone: 03330 135 860

Open 8:30am to 4:30pm

Blue Badge

Visit our Blue Badge contact us page

Children's Social Care

Telephone: 0345 603 7627

Coroner's service

Telephone: 03330 135 000


Telephone: 0345 603 7631

This number is for urgent enquiries only. Visit the highways website to report a new problem or to check an existing problem



Online enquiry form

Telephone: 0345 603 7628

More ways to contact Essex Library Services.

Make a payment

This number is for payments to Essex County Council

Telephone: 0345 603 7637

Registration services

Telephone: 0345 603 7632

Book an appointment to register a death

Book an appointment to register a birth

Marriages and civil partnerships latest update


Telephone: 0345 603 2200

For Early Years and Family Information Service (FIS), please refer to our web pages.

Request information

To request information under the Data Protection Act and Freedom of Information Act, go to request information

Complaints and compliments

To send us a complaint or compliment, complete our online form.

Social media house rules

Find our simple house rules aimed at keeping our online spaces positive and engaging.

For journalists and media

Visit our Press Desk page.

Our postal address and how to get to County Hall