New support services launched for children and families

New support services launched for children and families

A new range of services has launched this week to give young people and their families a little extra help during the coronavirus pandemic.

Family Innovation Fund-Xtra services are provided by the voluntary sector and community partners and provide early support across key areas including understanding coronavirus; managing and coping with change; separation and loss; managing and coping with anxiety; healthy family relationships and staying active and curious.

The services are available to children and young people aged between 0 and 19-years (up to 25-years for young people with Special Educational Needs and/or Disabilities) and are aimed at helping young people and families who are not already receiving specialist or statutory support.

They can be accessed directly by families, through referral from a professional such as a teacher or by calling one of the organisations themselves.

To receive support via the Family Innovation Fund-Xtra service, young people and their families can contact one of the organisations listed below, depending on their needs.

  • Wilderness Foundation – offers counselling and therapeutic support, and may bring nature, art and other creative tools into sessions. Appointments are available 9am-5pm Monday - Friday. Evenings and weekends by appointment. Contact 0300 1233073 or

  • Renew Counselling – an experienced and accredited counselling service for all ages. Appointments are available Monday – Friday 10am – 5pm and Monday-Thursday 5pm-8pm. Saturdays by appointment. Contact 01245 359353 or

  • Open Door – offers coaching, counselling and mediation. Appointments are available Monday-Thursday 9am-7pm, Friday 9am-5pm. Saturday and Sunday by appointment. Contact 01375 390040 or

  • Relate – offer accredited mediation and counselling. Appointments are available 9am-9pm Monday- Friday and 9am-5pm on Saturdays. Contact 01245 676930 or 01708 441722 or

  • YMCA – can help families identify beneficial strategies and solutions for their needs in individual, group or family sessions. Appointments are available Monday – Friday and Saturdays by agreement. Contact 01245 355677 or

  • Evolve Intervention – provide early intervention for children and young people through mentoring, coaching, group work and tuition. Appointments are available Monday -Friday 9am to 6pm, with some availability between 6pm- 8pm and on Saturdays 10am to 4pm. Contact us on 01245 526069 or

Last updated 8 June 2020