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How do we use your personal information?

28 November 2018

We use your information for one or more of the following reasons:

  • Deliver the service, or handle your query
  • To manage and support you as a volunteer 
  • To enable us to contact someone for you in case of an emergency 
  • To plan and improve the service we offer
  • To detect and prevent crime or fraud
  • For research, however this would be in anonymised form unless we ask for your consent to use your personal information for this purpose
  • To manage competitions with your consent 
  • To use your comments to publicise our services with your consent
  • To evidence positive outcomes to central government funding agencies


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