Some of our services have changed. Visit our coronavirus hub for the latest information and advice, including updates about school closures, free school meals and Adult Community Learning.
Please visit these pages for updates before contacting us.
Special educational needs and disabilities (SEND)
Contact SEND teams and support services
The Essex Local Offer
The Essex Local Offer provides information on the services available to children and young people (aged 0 to 25) with SEND and their families including:
- schools and learning
- employment and training
- local clubs and groups
- health and social care
Children, young people, their parents or carers and practitioners work together to bring everything together in one place. It is updated and developed regularly following user feedback.
Contact the Essex Local Offer team at Essex.LocalOffer@essex.gov.uk with any questions, updates or suggestions.
SEND information, advice and support
Contact the Essex SEND Information Advice and Support (IAS) Service for free and impartial advice on SEND. They can help you with everything to do with special educational needs and disabilities.
SEND Operations Service
For queries about the statutory assessment process or your child’s education, health and care (EHC) plan, contact the SEND Operations Service.
SEND Tribunal Service
The SEND tribunal service deals with appeals against local authority decisions on the special educational needs of children and young people. Find out more on GOV.UK.
Essex Family Forum
Essex Family Forum is an independent group of parents and carers of children and young people (0 to 25) with additional needs and disabilities.
General enquiries, compliments and complaints
Contact the Customer Care team by email at firstname.lastname@example.org or by telephone on 0800 085 3248.