Urgent and 24-hour contact information
If you feel that someone is in danger, or being threatened with harm, or if there is a crime in progress, or medical emergency, please dial 999.
General enquiries
Tel: 08457 430 430 or 01245 430 430 (if you prefer to dial a geographically-routed number)
Textphone: 0845 758 5592
Open hours: 8am-8pm Monday to Friday, 9am-12pm on Saturday
What service do you need?
Adult Community Learning:
Learn about community learning courses, course centres, fees and more |
0845 603 7635 |
Births, ceremonies and deaths:
Find registration office numbers and opening times, register a birth, apply for a citizenship ceremony and more |
0845 603 7632
|
Blue Badges:
Renew or apply for a Blue Badge |
0845 603 7630
blue.badge@essex.gov.uk |
Country Parks:
News and events, season tickets and directions |
0845 603 7624
country.parks@essex.gov.uk |
Education and schools:
Free school meals, school transport, term dates, adult learning courses and more |
0845 603 2200
educationawards@essex.gov.uk
|
Environmental Issues:
Information about local flooding, conservation areas, emergency planning and more |
0845 603 7624 |
Family Information Service:
Information about early years education, Child Tax Credit, Working Tax Credit and more |
0800 055 6874
FIS@essex.gov.uk |
Freedom of Information requests:
Make a Freedom of Information request |
ISIS
County Hall,
Market Road,
Chelmsford, Essex,
CM1 1QH
|
| Data Protection Act information request |
Requests can be made in writing to:
Access to Records
EUG
PO Box 11
County Hall
Chelmsford
Essex
CM1 1LX
access.records@essex.gov.uk |
General enquiries:
For all other queries, call the general enquiries number |
08457 430 430
01245 430 430
(if you prefer to dial a geographically-routed number)
contact@essex.gov.uk |
Highways:
Report faults, learn about the Chelmsford Park and Ride, and more
Mon – Fri: 8.30am – 5pm
Outside of these times is an emergency out-of-hours service |
0845 603 7631
 Report a highways problem
|
Libraries:
Renew an item, book a computer, use the Answers People enquiry service, find out what's on
Mon – Fri: 8am – 8pm
Sat: 9am – 5.30pm
Sun: 1pm – 4pm |
0845 603 7628
Renew books online and search the catalogue
Answers People
|
Recycling and Waste:
Find your nearest recycling centre, learn about street cleaning and more |
0845 603 7625
wastemanagement@essex.gov.uk |
Social Care:
Here you can find information on care for adults and children, safeguarding, carers, health and more |
0845 603 7630 (care for adults)
0845 603 7627 (care for children)
Get help from adult social care |
Trading Standards:
Information for the public and businesses |
0845 603 7626
(business customers)
0845 404 0506
(public)
Mon – Fri 9am -5pm |
Where to find us
Opening hours are 8.30am to 5.30pm Monday to Thursday and 8.30am to 5pm on Friday.
Essex County Council
County Hall
Market Road
Chelmsford
CM1 1QH
Please note: We endeavour to ensure all our customers are treated in a courteous, polite and efficient manner. Essex County Council employees will be sensitive to customers’ needs but will not tolerate acts of abuse or aggression.