Temporary phone line disruption
A number of our phone lines will be briefly unavailable on Tuesday 11 February from 6:30pm. Changes are being made outside of opening hours to minimise disruption. Our out of hours services are not impacted.
This guide lists frequently asked questions about the Blue Badge application and renewal process.
A Blue Badge costs £10 in England.
You can apply for a Blue Badge by visiting Apply for a Blue Badge and completing the online application.
Yes. When applying you should answer the questions on the applicant’s behalf, and you must provide your contact details where requested. We will require authority from the applicant for you to act on their behalf, so please ensure their contact information is correct.
Applications can take up to 12 weeks to complete.
If you hold an existing Blue Badge which is due to expire you will need to reapply for a new badge. We recommend you apply at least 10 weeks before the expiry date.
The supporting documents required to confirm your eligibility will vary depending on the criteria of the application being submitted. Read more about supporting documents.
If your Blue Badge has been approved, you will receive a request to make a payment.
We can only issue a Blue Badge for someone who is entitled.
We are unable to provide a Blue Badge on a temporary basis.
You will need to go onto the account and click on ‘forgotten password’ – this will send a message to the email address you set up in the account.
Please note, it is worth checking your junk/spam folder if the message doesn’t appear in your inbox.
The Blue Badge team are unable to assist with any queries relating to online accounts.