There are a number of ways to gain access to information about Essex County Council and find out what information the council holds about you. There are separate pieces of legislation that govern how we supply different types of information. These are:
- the Data Protection Act 1998, which gives you the right to see information we hold about you
- the Freedom of Information Act 2000, which gives you the right to access information we publish and other information we hold
- the Environmental Information Regulations Act 2004, (EIR) which gives you access to information held by us relating to the environment
You can also search for Freedom of Information requests.
Obtaining information from Essex County Council
There are different procedures in place to access information held under these acts, and Essex County council works hard to meet our obligations.
- How to request information from Children's Social Care
Occasionally, we are unable to supply information requested under the acts. In many cases, this is because the information itself is exempt from publication. This can be for a variety of reasons. Where information is exempt, we will tell you why we are unable to supply it. We do not have to comply with information requests that are considered vexatious.
A great deal of information about the work of the council is published as part of our Publication scheme
. The scheme contains a wealth of information about:
- who we are and what we do
- what we spend and how we spend it;
- how we make decisions;
- our policies and procedures;
- lists and registers;
- services provided by the council.
Retention of information
Essex County Council retains different types of information for different lengths of time. The different types of information, and the length of time we retain them for, is set out in the Record Retention Schedule
Information about young people
Essex County Council is legally required to assist, encourage and enable young people aged 13–19 (and young adults with learning difficulties up to the age of 25) to participate in education, training or employment with training including apprenticeships.
To enable us to support young people we securely hold a database of information that enables the authority to understand young peoples’ choices and plan learning provision for the future.
To find out more about the information about how we manage your data to support future learning provision across Essex, download our privacy notice
Family Solutions Privacy Notice
Access to additional information
The following information is also available:
We are committed to being open and transparent about how we work, our decision-making processes and how we provide our services. As part of this commitment, and in line with the Government’s Transparency Code
we have increased the amount of data that we routinely publish.
Data within the scope of the Local Government Transparency Code (2014)
All of the information published in accordance with this Code is available for re-use under the terms of the Government Open Licence for Public Sector Information, details of which can be found here
Where possible we have made this data available in an open, machine readable format that is not dependant on any specific software (such as CSV or XML).
In addition to the information which must be published there is further information which the Government recommends is made available. We aim to be fully compliant with the code by March 2016 and commit to explain why in the event of not meeting this target.
Making a complaint
If you're unsatisfied with the response you've received for Freedom of Information / EIR requests, please contact YourRightToKnow@essex.gov.uk
stating the details of your complaint.
Under ourinternal review process
we have 20 working days to respond to you. If you're still unhappy after receiving the outcome of this review you can refer your complaint to the Information Commissioner's Office
For complaints on other services listed above, please see the council's general complaints procedure