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  Your right to know

13 May 2013

There are a number of ways to gain access to information about Essex County Council and find out what information the council holds about you. There are separate pieces of legislation that govern how we supply different types of information. These are:

 

You can also search for Freedom of Information requests.

Obtaining information from Essex County Council

There are different procedures in place to access information held under these acts, and Essex County council works hard to meet our obligations.

 

Occasionally, we are unable to supply information requested under the acts. In many cases, this is because the information itself is exempt from publication. This can be for a variety of reasons. Where information is exempt, we will tell you why we are unable to supply it. We do not have to comply with information requests that are considered vexatious.
 
For further information about what information is exempt from publication, and what is considered a vexatious request, see the Information Commissioner's Office website.
 
A great deal of information about the work of the council is published as part of our Publication scheme. The scheme contains a wealth of information about:
 
  • who we are and what we do
  • what we spend and how we spend it;
  • how we make decisions;
  • our policies and procedures;
  • lists and registers;
  • services provided by the council.
 

Retention of information

Essex County Council retains different types of information for different lengths of time. The different types of information, and the length of time we retain them for, is set out in the Record Retention Schedule.
 

Information about young people

Essex County Council is legally required to assist, encourage and enable young people aged 13–19 (and young adults with learning difficulties up to the age of 25) to participate in education, training or employment with training including apprenticeships.

To enable us to support young people we securely hold a database of information that enables the authority to understand young peoples’ choices and plan learning provision for the future.
To find out more about the information about how we manage your data to support future learning  provision across Essex, download our privacy notice. You can also download an easy read version. 

 

Access to additional information 

The following information is also available:  

Making a complaint 

If you are unsatisfied with the service you receive from Essex County Council, you are entitled to make a complaint by following the council's complaints procedure. If you are still unhappy you can take your complaint to the Information Commissioner's Office.