Temporary phone line disruption
A number of our phone lines will be briefly unavailable on Tuesday 11 February from 6:30pm. Changes are being made outside of opening hours to minimise disruption. Our out of hours services are not impacted.
Find out how organisations can apply for a Blue Badge to transport eligible passengers
An ‘organisation’ is defined in legislation as meaning an organisation concerned with the care of disabled persons to which a disabled person’s badge may be issued.
Organisations can apply for a maximum of 3 Blue Badges which can then be used whilst transporting passengers who would themselves, meet one or more of the eligibility criteria for an individual Blue Badge.
To qualify, the organisation must:
It is unlikely that taxi or private hire operators and community transport operators would be eligible for an organisational Blue Badge as they are not usually concerned with the care of disabled people who would meet one or more of the eligibility criteria for a badge. Such operators are, of course, still able to use an individual’s Blue Badge when carrying that person as a passenger.
These are the steps to follow if you wish to apply for a Blue Badge on behalf of an organisation.
You'll first need to register for a self-service account with us online:
Once you've registered, you'll receive a confirmation email with a link to activate your account.
Once you've activated it, you'll receive another email with a link to login to your account.
To login to your account:
Once logged in go to Online Forms, then choose Blue Badge-Apply.
You are now ready to complete your application. Once you're logged in, you can use your online account to:
Organisations applying for a Blue Badge must provide:
For more information on how to send us documents go to sending documents.
When you submit your application online, you will get a confirmation email to let you know the application has been submitted successfully.
We'll normally be in touch within 6 weeks of you applying. It can take up to 12 weeks to fully process your application. This is because we may need you to attend a mobility assessment or require further evidence from you.
If we've requested further or new evidence, you can upload this to your application by logging in to your account.
You can also track the progress of your application at any time by logging back into your account.
It's free to apply for a Blue Badge. There's a £10 fee to cover the cost of producing a badge if you're successful.
Please be aware of Blue Badge scams where you may be charged more than £10 for an application. These websites are not associated with the Blue Badge service and the application form supplied by these websites is not accepted by local authorities.