Temporary phone line disruption
A number of our phone lines will be briefly unavailable on Tuesday 11 February from 6:30pm. Changes are being made outside of opening hours to minimise disruption. Our out of hours services are not impacted.
Get support with looking after a child with disabilities or a long-term health condition
If you are a parent or guardian who looks after a child with disabilities, a long-term health condition, or learning difficulties, there are ways to get support for you and your family.
Find out more about short breaks disabled children and their families.
An assessment under the Children Act will consider all the help that the disabled child needs, the needs of any other children in the family, and the help that you may need to care for the disabled child. The assessment will allow us to make decisions about the support they can provide for you and your family.
In most cases, you will not need to have a separate carer's assessment if you and your family have had a needs assessment.
However, if you are a parent carer of a disabled child under 18, you have a right to a separate carer's assessment of your own if the assessment for the child under the Children Act does not fully meet all of your needs.
If you're a parent or carer, child or young person and you need support, you can get in touch.
Phone: 0345 603 7627 and ask for the Children's Line.
Our advisors will listen to your concerns and try to find the right level of support for you and your family.
You can also fill in our online Request for Support form.
You can find out how to make an effective request for support on our examples and guidance page.