Coronavirus (COVID-19): children, young people and families


We continue to update the guidance on managing direct payments during the pandemic.

This is for those who:

  • manage their own direct payments
  • have support from Purple, the company we currently use, to manage their direct payments
  • manage direct payments on behalf of someone else

Read the COVID-19: direct payments for children frequently asked questions (PDF, 512.11KB)

Support for children, young people and families

There are lots of services available to promote children's and young people's health and wellbeing in Essex.

Find out more about these services on our children and young people's health and wellbeing pages.

You can find local and national services for children, young people and their families in our Directory of services

There's lots of advice and guidance about keeping your child safe on the Essex Safeguarding Children Board website.

Children's Social Care and Family Solutions

If you're struggling, we might be able to help.

Family Solutions gives you a single 'key person' to help you find solutions to problems your family might be facing.

You can find out more about Family Solutions in this video.

Find out more about our levels of support

You can find out more about the different levels of support we offer on our Request support from us pages.

Early help resources for practitioners

You can find resources, including templates and step-by-step guides for Early Help Plans and Team Around the Family (TAF) meetings as well as safeguarding and effective support on our Resources for practitioners pages.

Directory of services

You can find a list of organisations that offer national and local support to young people in our Directory of services.

Get support from the Children's Social Care and Family Solutions

If you're a parent or carer, child or young person and you need support, you can get in touch.

Phone: 0345 603 7627 and ask for the Children's Line.

Our advisors will listen to your concerns and try to find the right level of support for you and your family.

You can also fill in our online Request for Support form.

You can find out how to make an effective request for support on our examples and guidance page.

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