Joined up and personalised services rely on robust, real time and joined up data.
What we have done
We have:
- established the Essex County Council’s data strategy 2021-25 and carried out migration to Azure Analytics (M2AA) and Platforms for Data (P4D to provide firm foundations
- migrated to a cloud-based data platform which is being used to centralise reporting data to limit siloes, strengthening our maturity and allowing us to provide reports closer to real time
What we are doing
With strong, reliable data systems, services can be more effectively tailored to meet the needs of residents, leading to better results and satisfaction. This will improve our efficiency across the council and our partners in Greater Essex.
We will do this by:
- continuing to bring our data from across the council into the cloud-based data platform to provide a ‘one-stop shop’ for council reporting data that supports assurance, performance management and evidenced-led commissioning decisions
- expand our focus from centralising and reporting on data to using our data to make best use of AI
- maximise our data in responsible, ethical and robust ways to predict and prevent issues, support growing demand pressures and help Greater Essex partners to become AI ready
How we will know we are successful
We will know we have been successful when we have:
- increased our data maturity level from ‘intermediate’ to ‘advanced’ against Gartner’s data maturity framework
- a way of linking records of our residents so that they can be easily found in different systems, which would support more holistic and personalised services, reducing the need for information to be captured in multiple places
- robust processes to deploy data science and AI products in a transparent and ethical way so that their outputs are regularly available to aid in decision making
- adopted interoperable data architecture and data standards as part of how we do things across Greater Essex
- joined up self-serve reports that combine data from finance, performance and people services into one place for ease of evidence-informed decision making