Adult social care and health: latest service update

Some of our services have changed. Visit our coronavirus hub for the latest information and advice, including updates about Personal Protective Equipment (PPE), support for carers and people living with dementia and direct payments.

Please visit these pages for updates before contacting us.

Get social care help

If you are finding it difficult to look after yourself and manage everyday tasks, you can contact us to discuss your care and support needs. The discussion will identify:

  • if you need care and support
  • the level of care and support you need
  • how these could be met
  • your family and social support networks

Call Adult Social Care

Telephone: 0345 603 7630
Textphone: 0345 758 5592

Monday to Thursday, 8:45am to 5pm
Friday, 8:45am to 4:30pm

For out of hours queries contact the Emergency Duty Service.
Telephone: 0345 606 1212

You can also email the Adult Social Care team and someone will get back to you.
Email: socialcaredirect@essex.gov.uk

We might arrange for you to have a care needs assessment. This is when a social worker or occupational therapist will visit you to discuss your care and support needs further and advise you on the next steps.

If you’re assessed as needing social care and support, we will agree a care and support plan with you. The plan includes:

  • how your support will be provided
  • how much it costs
  • who will be paying for it

Help yourself to stay independent

See our information and advice on how to get:

Support for carers

If you look after someone who is ill or disabled, see Support for carers.

More information

Prepare for going into and leaving hospital.

Find out about paying for care and support.

Contact the Age UK Advice Line for free and independent advice for older people, their family, friends, carers and professionals.

Healthwatch information service

Healthwatch runs an independent and confidential information service to help you understand and navigate health and social care in Essex.

www.healthwatchessex.org.uk/
Email: info@healthwatchessex.org.uk
Telephone: 0300 500 1895
Monday to Friday, 9am to 4:30pm


Summit Services

Summit Services runs a project called Ability Before Disability (AB4D) which provides a platform for people with Learning Disabilities or Autism and their families to ensure their voice and views are heard through participation, co-production and collaboration.

AB4D - Ability Before Disability
www.summitservices.org.uk
Email: info@summitservices.org.uk
Telephone: 01255 429778

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