What are Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owner of the site.
- remembering the things you’ve selected while on our website, so you don’t have to keep re-entering them whenever you visit a new page
- remembering data you’ve given (for example, your address) so you don’t need to keep entering it
- measuring how you use the website so we can make sure it meets your needs
By using our website, you agree that we can place these types of cookies on your device.
Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. You can manage and/or delete these files as you wish.
The table below explains the cookies we use and why:
|Hotjar cookies are used to help us understand how users interact with the website. This gives us information such as how much time people spend on a page, and what they choose to click on so that we can see what’s working well and what isn’t. |
Hotjar only capture and store a truncated version of your IP address. It is captured and stored in an anonymized format by suppressing the last octet so your full IP address never reaches Hotjar servers and we never have access to it.
Geographic location is only by Country.
|You can stop Hotjar from collecting your data by opting out on their website.|
|Amazon Elastic Load Balancer(s)||The cookie is simply used to ensure that the user is always directed to the same server within our platform.|
The cookie expires at the end of the session.
GovMetric is a system for gathering customer feedback on the services an organisation or company provides with the aim of improving those services.
When you are on a website that has GovMetric installed we also collect information about what pages you visit.
Unless the law allows us to, we do not:
- share any of the data we collect about you with others, or
- use this data to identify individuals
Other people’s cookies
We use videos from YouTube and feeds from other websites such as Facebook and Twitter. These websites place cookies on your device when watching or viewing these pages.
Below are links to their cookie policies:
How do I manage cookie settings?
You can stop cookies being downloaded on to your computer or other device by selecting the appropriate settings on your browser. If you do this you may not be able to use the full functionality of this website.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website.
Further guidance on the use of personal information can be found at ico.org.uk