Some of our services have changed. Visit our coronavirus hub for the latest information and advice, including updates about Personal Protective Equipment (PPE), suppport for carers and people living with dementia and direct payments.
Please visit these pages for updates before contacting us.
Follow the latest advice and guidance from the government if you are experiencing or feel at risk of domestic abuse during the coronavirus (COVID-19) outbreak.
Report abuse or neglect
Report a concern about an adult
If you believe someone is in immediate danger, dial 999.
Telephone: 0345 603 7630
Textphone: 0345 758 5592
Monday to Thursday, 8:45am to 5pm
Friday, 8:45am to 4:30pm
For out of hours queries contact the Emergency Duty Service.
Telephone: 0345 606 1212
You can also email the Adult Social Care team and someone will get back to you.
You may want to report a concern if you:
- are worried about the safety or wellbeing of a member of the public, family member or friend
- suspect neglect or abuse
- would like to report an incident
Even if you are not sure whether we need to be aware, call Adult Social Care. We are best placed to decide whether it warrants further investigation.
If you have concern about a child, let us know.
Why you may be concerned
Neglect and abuse can take different forms, ranging from exploitation and disrespectful treatment to physical harm.
It can be at a low level, taking place over a long time, or it can take place over a short time and be more extreme.
Visit NHS for more about spotting signs of abuse or neglect.
Find out more about Essex County Council Safeguarding
Professionals should use the Adult Alert form (SETSAF) to report a concern.Print this page