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Level: 2 getting some additional support and early help

If you've identified a child or family that are struggling and need some additional support, acting early will reduce the need for more serious intervention.

The resources on this page will help you.

This might include:

  • help with school
  • support for parents or carers to improve children`s behaviour
  • meet specific health or emotional needs of the child or parent
  • improve the child's material situation
  • respond to a short-term crisis such as bereavement or parental separation

At this level you don't have to make a formal request for support, but can take informal steps to help.

Directory of services

The first step in getting extra support is to identify other groups or agencies who can help.

Our directory of services includes national and local groups. It will usually be the service who knows the child best who will lead the support.

There's also lots of information on our early help resources for practioners page.

Team Around the Family meetings

Where there is more than one service working alongside a child and family, it's helpful for the family and involved services to hold a Team Around the Family meeting. This enables information to be shared and an Early Help Plan to be started.

Watch our video to find out how a Team Around the Family support officer (TAFSO) can help you support a family with an Early Help Plan.

Download our Team Around the Family (TAF) meeting template(DOCX, 35KB)

Early Help Plans

An Early Help Plan helps a family discuss and record their needs, strengths and goals. Doing this leads to forming a plan to support them.

The plan should then be given to each family member.

There are lots of different types of early help planning tools.

You can use or amend these assessment and planning tools to suit the needs of your own agency.

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