The Freedom of Information Act 2000 (FOI) gives you the right to request any written or recorded information held by the Council. Access to information we hold about the environment is dealt with under the Environmental Information Regulations Act 2004 (EIR). Access to information we hold under the Reuse of Public Sector Information 2015 (RoPSI) is subject to the conditions of the Open Government Licence. What we publish Before you make an FOI or EIR request you should check whether the information you are requesting has already been published. Check our Freedom of Information database to see if the information you need has already been requested. We publish information about the council as part of our publication scheme. We publish all our finance, contract and day-to-day spending information on our spending and Council Tax pages. We regularly publish councillors' expenses and senior officers' expenses. Open data about Essex Open data can come from many sources, including government and local councils. It can enable individuals, communities, and organisations to make evidence-led decisions and act. On the Essex Open Data website, you can find, use and share data with the available range of dashboards, maps and downloadable datasets. You can explore non-personal data by specific groups, locations or topics including: crime deprivation employment transport views towards the local area health and wellbeing volunteering climate change physical inactivity fire incidents inequality When we might refuse a request We support the public’s right to hold us to account for how we deliver public services. Sometimes we need to refuse requests. This is rare, but may happen when: requests include offensive language or cause harassment or distress to our employees there is a history of abuse of the access regime by the requester advice and guidance we have provided to help the requester is not acted on we have responded to previous requests on the topic, but the requester argues points rather than asking for new information we have responded to previous requests on the topic, but the requester refuses an offer to refer the matter for independent investigation we have responded to previous requests on the topic, but the requester continues to challenge without any clear and logical basis for doing so requests lack a clear purpose or reasonable foundation If you need help forming your request please email firstname.lastname@example.org Make a request Make an FOI or EIR request If the information you're looking for has not been published already, you can request it by: using our online form reaching us on Twitter or connecting through our Facebook You can also write to us at: Your Right to Know Essex County Council Market Road County Hall Chelmsford CM1 1QH Make sure you include an email or postal address so we can respond to your request. After you’ve made a request We’ll send you confirmation that your request has been received. Your request should be answered within 20 working days, though in some circumstances this could be longer. If we cannot answer your request, we’ll write to let you know why. You can find out more on the Information Commissioner’s website about: Freedom of Information requests Environmental Information Regulations In some cases there might be a charge for providing information that you have requested. If you have questions arising from the information we provide, these might be treated as new FOI requests. If you're not happy with our response If you are not satisfied with the response we have given you, you can ask for a review by emailing email@example.com You will need to give us your reference number and explain what you would like us to investigate. If you are not satisfied with the outcome of our review, you can contact the Information Commissioner’s Office (ICO). The ICO will not investigate any concern that we have not had the opportunity to review.