Temporary phone line disruption
A number of our phone lines will be briefly unavailable on Tuesday 11 February from 6:30pm. Changes are being made outside of opening hours to minimise disruption. Our out of hours services are not impacted.
This guidance is for people who started their application before 24 January 2025. Here you can complete your application, upload documents, track progress and pay for your badge.
A Blue Badge allows some disabled people to park closer to their destination, as they are less able to walk long distances or take public transport.
Applicants must have an enduring and substantial disability, lasting for, or expected to for, at least three years. This does not include temporary conditions or whilst recovering from surgery.
Please make sure you read the information carefully so that you know if you are, or may be, eligible and that you apply under the correct criteria for your condition. If you apply under the incorrect criteria, your application will be declined and you will need to reapply.
You can apply if you are a person that meets any of the eligibility criteria below. You can also apply on behalf of someone else, or if you are an organisation involved in the transportation of disabled passengers. See the criteria below.
You’re automatically eligible for a Blue Badge if you:
The documents you need to send are: Proof of identity, proof of address and photo, and **Proof of entitlement
You may still be eligible for a Blue Badge if you:
The documents you need to send are: Proof of identity, proof of address and photo, and Supporting documents for the criteria you are applying under
If you do not automatically qualify for a Blue Badge, you may be asked to attend an Independent Mobility Assessment, or IMA.
Find out more about about applying on behalf of an organisation.
The Department for Transport is responsible for giving guidance on who can get a Blue Badge. You can find more information about eligibility on GOV.UK.