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Request a carer's assessment

Carer's assessments

One of the ways we can help you is through giving you a carer's assessment. A carer's assessment is a conversation with one of our trained representatives.

A carer's assessment is not a test of your caring abilities, it's a conversation to understand how caring affects your day-to-day life and work out what we can do to help you.

This might include a personal budget to use for your caring needs, free training or connecting to local support.

How do I arrange a carer's assessment?

You can have an assessment on your own, or with the person you care for.

Contact carer benefits team

Telephone: 0345 603 7630
Textphone: 0345 758 5592

Monday to Thursday, 8:45am to 5pm
Friday, 8:45am to 4:30pm

For out of hours queries contact the Emergency Duty Service.
Telephone: 0345 606 1212


How does it take place?

The assessment can take place over the telephone, or it might be a face to face meeting.

All relevant information will be written down and agreed in a document called a care and support plan. This states the care and support needs, and also outlines how these needs can be met.

Who can have a carer's assessment?

Anyone can ask for a carer's assessment. Local authorities have a legal duty to assess any carer who requests one. contains further details about the national eligibility requirements for receiving support as a carer.

You don't have to live with the person you are looking after or be caring full-time to have an assessment.

If you are a parent carer of a disabled child under 18 you have a right to a carer's assessment. Read more on our page about parent carers of disabled children.

For more information on carers assessments visit Carers UK.

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