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Request a carer's assessment
One of the ways we can help you is through giving you a carer's assessment. A carer's assessment is a conversation with one of our trained representatives.
A carer's assessment is not a test of your caring abilities, it's a conversation to understand how caring affects your day-to-day life and work out what we can do to help you.
This might include a personal budget to use for your caring needs, free training or connecting to local support.
How do I arrange a carer's assessment?
You can have an assessment on your own, or with the person you care for.
Telephone: 0345 603 7630
Textphone: 0345 758 5592
Monday to Thursday, 8:45am to 5pm
Friday, 8:45am to 4:30pm
For out of hours queries contact the Emergency Duty Service.
Telephone: 0345 606 1212
You can also email the Adult Social Care team and someone will get back to you.
How does it take place?
The assessment can take place over the telephone, or it might be a face to face meeting.
All relevant information will be written down and agreed in a document called a care and support plan. This states the care and support needs, and also outlines how these needs can be met.
Who can have a carer's assessment?
Anyone can ask for a carer's assessment. Local authorities have a legal duty to assess any carer who requests one.
Legislation.gov.uk. contains further details about the national eligibility requirements for receiving support as a carer.
You don't have to live with the person you are looking after or be caring full-time to have an assessment.
If you are a parent carer of a disabled child under 18 you have a right to a carer's assessment. Read more on our page about parent carers of disabled children.
For more information on carers assessments visit Carers UK.Print this page