Latest information about our services

For changes to our services visit the coronavirus hub. You will also find advice, support and contact information. Please visit these pages for updates before contacting us.

General enquiries

Opening hours are Monday to Friday, from 8:30am to 5pm, unless otherwise mentioned.

We are currently experiencing large call volumes, so please use our online enquiry form. Our customer team will get back to you within 10 days.

Before contacting us, please check the following:

Are you sure it's something we do?

See who does what in Essex.

Have you tried searching for an answer online?

Have you tried our search to see if you can find an answer online?

Query about a service?

If your query is about one of the services we provide, contact the service directly.

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