Before contacting us
So that we can help you get the right information quickly, please check the list below to see if your query can be answered here.
Accounts and invoices
To pay or query an invoice, email email@example.com.
Adult social care and health
For help from adult social care, advice on disabilities and health conditions, contact Adult social care.
Births, ceremonies and deaths
Bus passes and tickets
Find information on bus passes and tickets.
Children, young people and families
Find services for children and young people, including social care, early years and childcare, adoption and fostering, children in care, go to our section for Children, young people and families..
Household waste collection, missed bins or requesting a new bin
Contact the borough, city or district council where you live.
To get updates on travel, transport and roadworks.
To tell us about a highway issue .
To check if we already know about an issue or track progress of an issue you’ve told us about .
Jobs and apprenticeships
For concerns about parking matters, enforcement as well as requests for parking measures, go to Essex Parking Partnership.
Penalty charge notices
We are unable to comment on penalty charge notices (PCN) please refer to the letter you have received for further information on the process. You can pay or appeal a PCN on our webpage.
Planning, land and recycling
Sales and supplying Essex County Council
For opportunities to supply Essex County Council, see Find and bid on a contract.
Schools and learning
Includes school admissions, early years and childcare, post-16 options and adult learning, visit our Schools and learning section.
If your query is not listed here, please contact us:
Telephone: 0345 743 0430
Contact us online: general enquiries online form
Monday to Friday, 8:30am to 5:00pm