For information and advice for care providers and staff, visit the Provider Hub.
Adult social care contacts
Do it online
- report abuse or neglect
- get help from adult social care
- do I need to pay for my care?
- request a carers assessment
- pay a care invoice
If you can't find what you're looking for, try our adult social care and health pages.
Feedback and complaints
Visit our complaints and compliments section to give feedback or make a complaint.
Telephone: 0345 603 7630
Textphone: 0345 758 5592
Monday to Thursday, 8:45am to 5pm
Friday, 8:45am to 4:30pm
For out of hours queries contact the Emergency Duty Service.
Telephone: 0345 606 1212
You can also email the Adult Social Care team and someone will get back to you.